Privacy Policy

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Headway Glasgow collects data about your IP address, location, and other aspects relevant to your use of this website using cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Using Headway Services

When you use Headway Glasgow services we will collect some personal data from you to help us provide the service to you. This information is stored in a secure filing cabinet in a locked room. Part of this information will be stored on a computer database which is protected by password, digital firewall, and kept in a locked room. We also collect attendance data on number of people using our services.

How is it used?

Headway Glasgow will  use your personal information to provide you with the services you have asked for, and to let you know about services we think you will find useful. These purposes are covered under the lawful bases for data processing outlined in the General Data Protection Regulations , specifically at 6(1)(a) (i.e. which is that you give your consent) and 6(1)(f) (i.e. which is that this is part of our legitimate business interests (and charity aims.))

Your data will be retained throughout your use of the service. Data will be retained for up to 6 years following our last interaction, if you choose to exercise your rights outlined below, or if we choose to close Headway Glasgow.

Your rights

As an EU citizen, you have the right to ask Headway Glasgow

  • what personal data we hold about you
  • to correct any inaccurate data about you
  • to delete your data
  • to stop using your data
  • to stop us from using your data for marketing or research.

If you wish to ask or complain about our use of your personal data, first let us know what the problem is and we will try to sort it.

If you’re still not satisfied, you’re entitled to report a concern to the ICO.

Who controls your data

Your data is controlled by the administrator of Headway Glasgow. Please contact us on 0141 332 8878 or info@headwayglasgow.org  if you have any questions, or to exercise your rights.

 

Information, support and activities for people with a brain injury and their families.